Login
Skip navigation
Home
About Us
Services
Customers
Partners
Consultants
Solutions
TJD Solutions
>
Customers
>
Support
>
Case Submittal
Contact Name
Email
Phone
Subject
Description
Company
Type
--None--
Problem
Feature Request
Question
Report Request
New Functionality Question
Status
--None--
New
In Process
Solution Provided, customer reviewing
On Hold, need more information
Escalated
Closed
Customer is testing
Resubmitted
On Hold - OSS message open with SAP
Case Reason
--None--
Complex functionality
Instructions not clear
New problem
Need a Report
Need a better process
Response time is too long
Testing defect
Need documentation
Priority
--None--
Very High
High
Medium
Low
Module:
--None--
CO: Activity Based Costing
CO: Cost Center Accounting
CO: Internal Orders
CO: Product Costing
CO: Profitability Analysis
CO: Profit Center Accounting
EAM: Plant Maintenance
EC: Consolidations
FI: Accounts Payable
FI: Accounts Receivable
FI: Bank Accounting
FI: Fixed Assets
FI: General Ledger
FI: Lease Accounting
FI: Special ledger
FSCM: Biller Direct
FSCM: Cash & Liquidity Management
FSCM: Credit Management
FSCM: Debt Recover
FSCM: Dispute Management
FSCM: In House Cash
FSCM: Treasury & Risk Management
IM: Investment Management
MM: Inventory Management
MM: Log. Invoice Verification
MM: MRP
MM: Purchasing
MM: Services
Other
PS: Project Systems
QM: Quality Management
RE: Flexible Real Estate Management
RE: Real Estate Management
Retail: Pricing & Promotions
SD: Contracts & Orders
SD: Credit Management
SD: Shipping & Transportation
SEM: Business Consolidation
SEM: Business Planning & Simulation
SEM: Performance Measurement
SEM: Strategy Management
Technical: ABAP
Technical: User Exits
WM: Warehouse Management
Retail: Allocations
Retail: Requirements Planning
Retail: Subsequent Settlement (Rebates)
Retail: Seasonal Procurement
Retail: Master Data
Retail: Replenishment
Retail: POS
WORKFLOW
Transaction code:
System:
--None--
Production
QA
DEV
Sandbox
Report/Program Name:
Hours worked:
Billed?:
Client:
System ID:
Estimated Hours:
Company code:
Sample Vendor ID:
Sample Customer:
Sample GL:
Sample Order(s):
Sample WBS:
Error code:
Software:
--None--
SAP
IBM Cognos
Oracle
Great Plains
Peoplesoft
Salesforce.com
Client's Ticket #:
SAP OSS message #: