TJD Partner Portal

The TJD Partner Portal was designed for small SAP focused firms to partner together on a common, web based platform to collaborate on opportunities, share a customer support infrastructure, and facilitate knowledge transfer in a mutually beneficial, non competitive atmosphere.

 

The TJD Customer Support Portal was designed in mind to support SAP customers that are interested in a more efficient method of support both in terms of quality and cost. The service is for companies running SAP in either a Production environment or Implementation environment, that do not necessarily need full time, on-site consulting support in every module, but may need a few hours of SAP expertise every month, and not necessarily on site, or for one particular module.

 

Keep your customers – Consultants like to keep their customers and control the level of service provided to them; with that in mind, the service was designed for you to leverage our portal, while still controlling the level of service you provide to your customers. 

 

 

Partner Services

As a Partner to TJD, we offer a platform

  • Account & Contact Management: Manage your customers and contacts without concern for unauthorized access to them.
  • Customer Case Management: Grant access for your customers to our robust production support platform.
  • Solutions: You have the ability to create solutions – Consulting tips, how-to’s, whitepapers, etc. The solutions are accessed by customers either browsing according to category, or when they log a case and the solution can be attached. The solutions are for more ‘quick pointers’ rather than thorough, custom solutions. For those, refer to ‘Partner Solutions’
  • Standard Referrals:
  • Partner Solutions: Partner Solutions are more involved than a common ‘Solution’ described above. They are more involved and may involve custom code or complex instructions, or on site support and ongoing maintenance. Forr those we have created ‘Partner Solutions’ which allows the partner to ‘Market’ their particular solution, attach presentation materials, etc. Partners can have a list price associated to them.
  • Time & Expense Entry: Our Project Time & Expense application allows you to capture important T&E that allows efficient and expedited invoice and payment tracking, both for your receivables and payables. It also has a built in automatic fee and commission calculation in the background that allows visiblility into payments to your staffing support personnel.
  • Contract Management: We have built an automatic contract, SOW, and Ammendment application for both your suppliers and customers, integrated into our T&E Module.

Partners

ICM America, Inc. - Consulting Solutions that integrate Business Processes and Technology Solutions across the value chain to make businesses more flexible, more efficient, and better able to adapt to change in order to stay one step ahead of the competition. 

 

Breakwater Consulting, Inc. - Breakwater is a a premium integrator of SAP software specializing in financials, planning, consolidations and business intelligence implementations.  Our services span a number of SAP products, including NetWeaver Business Planning and Consolidations (BPC), Integrated Planning (BI-IP), Strategic Enterprise Management's Business Planning and Simulation (BPS) and Consolidations (BCS), ECC (formerly R/3) based planning and consolidations as well as business warehouse (BI) reporting and extraction, transformation and loading functionality.  We can also assist with all your ECC requirements, from project management to configuration, transaction input and reporting in almost all modules.

 

Serio Consulting, LLC - Serio Consulting delivers robust and sustainable SAP solutions in the capital management areas of SAP ERP, and SAP Business Intelligence. Serio's is TJD's Partner for Investment Management and Fixed Assets .

 

Platinum-DB - Platinum DB Consulting offers its clients a broad range of fully integrated SAP services and solutions in industries that include Aerospace & Defense, Life Sciences, Oil & Gas, Power & Utilities, Telecom, Technology, Process & Industrial Product, Automotive and Consumer Products. We have unparalleled expertise and customer experience in SAP RPM/cProjects centric solutions and SAP R/3 System applications. Our implementation experience covers everything from standard out-of-the-box RPM/cProjects engagements all the way up to composite solutions which include custom developed interfaces, custom developments and third party software.

 

Linear Logics - Linear Logics is a leading provider of Supply Chain Management Solutions, We are committed to assisting our customers harmonize their supply chain and establish best manufacturing practices. Our Consultants are well experienced in the SCOR methodology and have helped several customers establish Global Business Model that are standardized across all business units and regions. We work closely with our customers in establishing a sustainable business strategy and documenting their processes in levels of detail consistent with SCOR.